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DOMESTIC SHIPPING INFORMATION FROM WISH LANTERN
Please note our domestic order processing times when making an order.

Wishlantern.com pride ourselves on our exceptional levels of customer service. We work hard to be amoung the best online retailers across the USA. Any orders placed by 12:00 p.m.CT (Mon-Fri) ship on the same day! This excludes holidays and weekends. If you want to be sure about an order or have special considerations please call us on 1 800 234 0781 and talk us through your needs.
 
Important: If you are unsure about a shipping charge selection or have questions please stop the order and email us at sales@wishlantern.com, Do not proceed to checkout, refunds will not be made on shipping charges.

Shipping Methods

Shipping costs are automatically calculated during the checkout stage and added to your cart. When you make payment we start processing and aim to get the order to you as soon as possible.

  • We normally ship all orders placed on weekdays within 24 hours. This excludes national holidays and weekends. Many orders leave the day they are placed but this is not guaranteed. Any order placed on a weekend or national holiday will be shipped on the next business day.
  • Ground shipping usually takes 4-5 days to deliver to most states. Home delivery days are Tuesday to Saturday up to 7.00 pm.
  • Orders placed after 12.00 noon CST weekday or on weekends for overnight, second day or three day do not ship till the following business day. Second and three day shipping options will deliver on the second or third business day (do not count the day it is shipped)- and does not deliver on Saturdays. Please note that our "Overnight Delivery" option does not guarantee a Saturday delivery, it will be delivered on the following business day
  • You will receive an email confirmation from Wishlantern.com when your order ships, it will contain the the tracking number. Please note that a physical street address is required as we cannot ship to PO Boxes.
  • Shipping times are only estimates and are not guaranteed. We cannot control occasional inventory shortages, shipping carrier delays, customs delays, weather delays, and other factors that can delay your shipment. However, we will do our best to get your order out to you as soon as possible.

WE AIM TO BE THE VERY BEST - IF YOU HAVE ANY ISSUES WITH OUR SERVICE PLEASE EMAIL US.

 
INTERNATIONAL SHIPPING INFORMATION FROM WISH LANTERN

Wishlantern.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option.

Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.

Which countries do you ship to?

International shipping is currently available Worldwide from Wishlantern.com. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

Can I check the status of my international order?

To check the status of your order or track your package, please login to your International Checkout account at  https://www.internationalcheckout.com/login.php
 
Who should I contact about my international order?

All inquiries regarding your international order should be directed to International Checkout at:

Email

support@internationalcheckout.com

Phone

  • USA Phone: +001 310 601 8196
  • USA and Canada: +1 866 682 0641
  • Australia Phone: +61 28003.4685
  • Hong Kong Phone: +852 8175
  • Japan Phone: +81 50553
  • Brazil Phone: +55 (11)3717
  • Dominican Republic Phone: +1809.202.3017
  • Mexico Phone: +55 8421 8266
  • All Others: +001.310.601.8196

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.


 

Domestic Shipping International Shipping Frequently Asked Questions
2. Eco Wish Lantern (One Individual Wish Lantern) Eco Wish Lantern (One Individual Wish Lantern)
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